Layout Personalization

Layout Personalization

You can set the position and background color of the navigation menu, font and theme color of the help desk from the Layout Personalization section in the Personalization Settings menu.

Navigation Menu: Set the layout of your navigation menu as a sidebar or as top bar.

  • Sidebar: Displayed on the screen left. The names of the modules are displayed along with the icons.

  • Sidebar lite: Displayed on the screen left but with minimalistic UI design; only the module icons are displayed.

  • Topbar: Merged with the header menu. Only the names of the modules are displayed.

Navigation Background: Customize the color of the navigation pane. You can choose between charcoal black or polar white.

Preferred Font: Select the font in which you prefer to view the UI text.

Preferred Color: Select the secondary color which will highlight the application. You can choose blue, teal, purple, or maroon. The selected color will be applied to the selected tab background, primary button background, navigation menu background, and tabs line color.


    • Related Articles

    • ESM Directory

      Role Required: Organization Admin The ESM directory is an index of organization level configurations. From the ESM directory, you can manage your organization details, users, authentication settings, and service desk instances. You can access the ESM ...

    • View Incident and Service Requests

      After logging your requests, you can track their status from the Requests tab. Here, you can view your requests in two different views: List View and Template View. Both view types offer a range of similar functionalities, yet their presentation of ...