Personalize your Instance
Personalize our help desk according to your preferences by clicking the profile icon on the header.
Set a profile picture: Mouse over the profile icon to update your profile picture. The picture can be in .jpg, .png, .jpeg, .bmp formats. Ensure that the file size does not exceed 5MB.
View/Edit your details: Click My Details to view a summary of your details. Click
on the top right of the slider menu to update your details instantly.
To personalize the language, date and time settings of your help desk, click Personalize and follow the pointers below:
Select Language: Select the default display language for your help desk and the locale where the language is commonly used. For languages like Arabic and Hebrew, the right to left UI orientation will be applied. This helps in catering to the requirements of these languages in the UI and rich text field editors.
Select Time Zone: Set the time zone for your help desk.
Set Date Format: Select your preferred date format. This format will be applied wherever date is considered within the help desk.
Set Time Format: Select your preferred time format. This format will be applied wherever time is considered within the help desk.
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