Project Roles

Project Roles

The Projects module will be available only if you are assigned to a project. You can be assigned to any of the following project roles by your admin:

 

Roles

Responsibilities

Project Admin

This role has full control over project management. Besides accessing all projects, the role can build, update, and delete projects and manage project members.

Project Manager

This role has full control over the projects to which they are assigned. Besides accessing the projects assigned, the role can update and delete the projects and manage project members

This role may contain fewer or more access permissions depending on how the SDAdmin configures it.

Team Leader

This role has milestone-level access permission within a project. Besides viewing the milestones assigned, the role can update the milestones and manage tasks.

This role may contain fewer or more access permissions depending on how the SDAdmin configures it.

Team Member

This role can access and work on tasks to which they are assigned.

 

In addition to the above roles, SDAdmin can assign custom project roles.

    • Related Articles

    • Project Details

      Under Details, you can view project details and update them as required. To modify the project details, click Edit on the menu bar.     Milestones Milestones help you track the progress of a project. Milestones are critical events involving major ...

    • Change Roles

      To access Changes, you need to be associated with any of the change roles. The change module displays only change requests you are associated with. The following are some of the change roles:   Roles Responsibilities Change Requester Initiates change ...

    • Release Roles

      To access Releases, you need to be associated with any of the release roles. Only the release requests you are associated with are displayed to you. The following are some of the release roles: Release Requester - Initiates the release request. ...

    • What is a project?

      ServiceDesk Plus Cloud comes with a built-in project management module, where you can create, track, and manage your projects centrally. The project management module helps you utilize resources effectively, ship deliverables on time, control IT ...

    • Add Projects

      Role Required: Project Admin or other roles with explicit permissions   Go to Projects, click New Project. You can either build the project from scratch or use a predefined template. Provide the basic information about the project, specify the ...