Quick Actions

Quick Actions allow you to create change/project, manage reminders, and navigate to any request instantly. Though these operations can be performed in their respective modules, Quick Actions serve as an instant alternative mode that can be accessed from any page in the application.

Use the icon on the application header to access Quick Actions.

Create Change/Project - You can add a change or project using the templates your administrator has enabled for you. The keyboard shortcuts to perform the operations are also displayed.

 You cannot add a new incident or service request using Quick Actions. To raise an incident or service request from the navigation menu, use the icon. 

Reminders - View the list of reminders you set or add a new reminder to track your daily tasks. You can also use the icon on the application footer to access your reminders.

Go to Request - Go to the request details page of any request by entering its request ID. You cannot access archived or merged requests using this option.

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If you are not able to access any change template, project template, or access reminders, contact your administrator.

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