Access Knowledge Base
Read Knowledge Base Articles
On the solutions list view, click to open a solution. The solution details page is divided into two columns: The main, left column contains all the solution details, including the topic, sub-topic, content, comments, keywords, and history. The right ...
Search Knowledge Base
Search from the home page is a faster way of accessing solutions. The search bar allows you to look for articles from various modules, including Solutions. You can preview the articles by simply clicking them. Click Pop Out to open the article. ...
View Knowledge Base
On the displayed page, you can choose a view from the following options: List View - A compact view that lists details of each solution article in organized columns. Template View - An extensive view where vital information of the solution articles ...
Knowledge Base
From the home page, click View solutions to open the Solutions module. Alternatively, you can navigate to the Solutions module using the navigation menu.