Access Changes
Color-Coding Changes
Change requests can be color-coded in list view and template view to identify and track them easily. The color coding you apply is specific to your login. Color-coding is applied based on the view selected. In list view, you can apply row colors to ...
Change Roles
To access Changes, you need to be associated with any of the change roles. The change module displays only change requests you are associated with. The following are some of the change roles: Roles Responsibilities Change Requester Initiates change ...
Recover Deleted Changes
Based on your role and access permission, you can recover the deleted changes within 30 days of deletion. To recover the deleted change, select Trashed Changes from the change filter drop-down. Open a change from the trashed changes list view page ...
Track Change Events
Conversations On the left panel, click Conversations to track emails, system notifications, and notes. You can also send notifications and update notes from here. Alternatively, you can use the Actions menu to perform these actions. Tasks The ...
Print Changes
You can print the change from its details view by clicking Print on the toolbar. On the displayed popup, select the change details that need to be printed and click Print.
View Change Stages
On the change details page, you can track the change's progress through each stage and perform a variety of actions based on your role and access permissions. The available change stages are: Submission Planning CAB evaluation Implementation UAT ...
View Change Workflow
Defines how a change is processed within an organization. Only admins can configure a workflow. You can view the workflow associated with a change from the change list view and the change details view. On the change list view, click to view the ...
View Changes
Head to Changes on the navigation menu. On the displayed page, you can view and track all the changes in which you have a role to play. You can choose a view from the following options: List View A compact view that lists details of changes in ...
What is a change?
A change is a formal request to modify processes, implemented technologies, and IT infrastructure in an organization. Change Management aims to implement changes using standardized procedures to ensure minimum disruption to the services provided by ...