Access Releases
Track Release Events
Conversations On the left panel, click Conversations to view all notifications, emails, and notes added to the release request. You can also send notifications and update notes from here. Alternatively, you can use Actions to add notes and send ...
Print Release
You can print the release from its details view by clicking Print. On the displayed popup, select the release details that need to be printed and click Print.
Edit Release
Based on your permission, you can edit a release from the list view by clicking the Actions icon beside the release and select Edit. To edit a release from its details page, click Edit on the toolbar. You can also spot-edit the various release ...
View Release Stages
On the release details page, you can track the progress of the release through each stage and perform a variety of actions based on your role and access permissions. The available release stages are: Submission Planning Development Testing UAT ...
View Release Workflow
Defines how a release is processed within an organization. Only admins can configure a workflow. You can view the workflow associated with a release from the release list view and the release details view. On the release list view, click to view the ...
Recover Deleted Releases
Based on your role and access permission, you can recover deleted releases within 30 days of deletion. To recover the deleted release request, select Trashed Releases from the release filter drop-down. Open a release from the trashed releases list ...
Release Roles
To access Releases, you need to be associated with any of the release roles. Only the release requests you are associated with are displayed to you. The following are some of the release roles: Release Requester - Initiates the release request. ...
View Release Requests
You can view the release requests you are associated with from the Releases tab on the navigation menu. On the displayed page, you can view and track all releases in which you have a role to play. You can choose a view from the following options: ...
What is Release Management
Release Management is the process of delivering a set of authorized changes to IT services in a controlled environment. ServiceDesk Plus allows you to plan, build, test, and deploy releases to the production environment from the Release module. For ...